Following pressure from regulators, Tesla is recalling almost 135,000 electric vehicles, such as the 2012-2018 Tesla Model S and 2016-2018 Tesla Model X, for an issue with their main touchscreen shows that could trigger loss of the rearview camera screen and other capabilities.
The Nationwide Freeway Traffic Safety Administration (NHTSA) Office environment of Problems Investigation (ODI), earlier recognized an challenge with the 17-inch touchscreen in these automobiles (normally acknowledged as the media manage device) and issued a formal recall request past thirty day period.
Since Tesla made the decision to place the defroster/defogger button and other weather controls on the display, alternatively than making use of bodily buttons, a screen failure falls into the safety domain. Other infotainment capabilities this sort of as audio, navigation, or cellular phone connectivity aren’t regarded as a significant basic safety concern meriting a recall.
Newer cars ought to also comply with a federal need for rearview digital camera devices that commenced phasing in Could 1, 2016, with 100% compliance required as of May 1, 2018. In its initial recall ask for, the ODI also pointed out that display failure could have an affect on the Autopilot driver-help process, as properly as change signal performance thanks to partial decline of audio chimes.
2017 Tesla Product S
The ODI determined the supply of the issue as the touchscreen’s NVIDIA Tegra 3 processor and its integrated 8GB eMMC flash memory chip. When the chip reaches life span dress in, it can no lengthier keep file-program integrity, according to the recall report.
To address the challenge, Tesla will substitute the VCM daughterboard with an “enhanced” eMMC controller. The recall is anticipated to start out March 31, and Tesla will notify buyers of when to choose their vehicles to a assistance center to have the operate done cost-free of charge. Owners can contact Tesla client support at 1-877-798-3752 and reference recall selection SB-21-21-001, or call the NHTSA Car Safety Hotline at 1-800-424-9153 and reference recall quantity21V035000.
So significantly, Tesla has only been requested to remember older autos with the to start with-era touchscreen. Tesla has also experienced some concerns with “phantom contact” on some early Product 3 sedans, but it was fixed with a computer software update.
Tesla continues to be committed to a display screen-centric interface. It lately unveiled a revamped Model S and Model X with a more substantial portrait-oriented display and nearly no analog controls, even for simple functions like convert signals and engaging forward or reverse gears. Other automakers appear to be to be following Tesla’s direct, with Mercedes-Benz not long ago unveiling a 56-inch, dashboard-spanning, show dubbed Hyperscreen.